Users may access the change password function after logging with existing details and by following these steps:

Password changes on the referral account (as opposed to provider account) will be effective across the entire practice. Please notify all users within the practice upon a change of password. The change will not affect the username or ‘Secret Key.’ 

A password must contain at least 1 of each of the following:

• 1 capital letter
• 1 lowercase letter
• 1 number
• 1 special character (!/?/*)

Once a new password has been created, users will be logged out immediately and required to login with the new details.