Creating a New Referral from the Icon or Website Address

To create a New Referral from the Rego Icon please use the following steps:

  • Double click the 'Rego' Icon on the desktop
  • Login with username/password and enter the authentication code
  • Click the 'New Referral' button (located in the top right hand side of the home-screen)
  • Enter mandatory patient demographics in the required fields (indicated with a red asterisk)
  • Click 'Next'
Please note:

If logged in as an admin or a nurse user, a referring clinician must be selected to proceed.

It is essential that the details provided are accurate and in the correct format. Incorrect information may impact on the ability for the system to identify the patient’s NHS number and GP details from the NHS Spine Service. Should a GP practice not be identified from the automatic search, users will be required to manually enter GP details from a drop-down list; if you can not find the name of the practice, try searching by postcode as it may be under a different name. 

Should the patient be registered with a NHS practice that falls outside the CCG regions that Rego is commissioned, a message will appear advising that the patient is considered ‘Out of Area’ and that the services available may be restricted.

Please note, that according to the guidelines agreed by the local commissioners, patients who are not registered with an NHS GP practice can not be referred via this service. It is recommended that you discuss this with the patient and encourage them to register with a NHS GP practice. 

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