Vantage Health

Knowledge Base / Rego Dental / Step 3: Navigating the Tabs

Pending Tab

The Pending Tab presents a list of referrals that have been sent but yet to be accepted by the provider or by a triager assigned to review cases by the Local Area Team (LAT). Further information is provided below:

The Pending Tab presents a list of referrals divided into the following columns: Patient Name, NHS Number, Referring Clinician, Days Since Referral, Presenting Complaint and Status. Referrals in this Tab are currently awaiting an action from a provider or a triager and indicated as ‘Awaiting confirmation’, Awaiting assessment’ or ‘Awaiting triage’ in the Status column.

Referrals may be sorted in ascending or descending order by clicking on each column title. The search function located on the top left hand side of the screen enables users to locate a patient in this tab by entering either: First Name, Surname, Date of Birth (DOB) or Unique Reference Number (URN).

By clicking into a referral, the full history of the referral will be presented including notes/interactions recorded by user and clearly date-stamped. Where 2 week wait (urgent care) referrals are locally commissioned through Rego, these will appear in red in order to differentiate them with routine referrals.

To save a copy locally, please select ‘PDF’ to download a full copy of the referral. You may also import the file onto your patient record system or print as required.

Please note:

Referrals in the pending stage may be edited by clicking into a referral and selecting ‘Edit’. Significant amendments however, may impact on the logic and can lead to the requirement for new provider to be selected.

Columns can be adjusted by clicking and dragging to expand any compressed information.

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