Usernames and Passwords
The Username/Password for a referral account (as opposed to provider account) are the same across a practice. Further information is provided below:

Usernames and passwords are case sensitive and will contain:

  • 1 capital letter
  • 1 lower case letter
  • 1 number
  • 1 special character (!/?/*)
Please note: If you have forgotten or do not know your username/password, or when the error message ‘User or Password Unrecognised’ appears, please Click Here to send a message to the support team.

Require further assistance? Click Here to leave a message and one of our support representatives will come back to you shortly.

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